Returns & Exchanges
At Healthy & Active, we want you to be completely satisfied with your performance gear, which is why we offer a 30-day window for returns and exchanges on all unworn items. We ensure a seamless process so you can get back to your fitness goals without any hassle.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is in its original, unworn condition.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing